Privacy Policy
Effective Date: January 1, 2023
The Don't Look Back Center ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
1. Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Data: Name, email address, phone number, and other contact information you voluntarily provide when filling out forms or contacting us.
- Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring URLs.
- Device Data: Browser type, operating system, IP address, and other technical information about the device you use to access our site.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested services
- Send administrative information, updates, and program-related communications
- Improve our website and services
- Comply with legal obligations
- Protect the safety and security of our organization and participants
3. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: Trusted third-party vendors who assist us in operating our website and delivering services, subject to confidentiality agreements.
- Legal Requirements: When required by law, court order, or governmental authority.
- Safety: When disclosure is necessary to protect the rights, property, or safety of our organization, participants, or the public.
4. Confidentiality of Behavioral Health Information
As a licensed behavioral health entity, we are subject to federal and state laws governing the confidentiality of substance use disorder and mental health records, including 42 CFR Part 2 and HIPAA. Any health-related information you share with us in the context of receiving services is protected under these laws and will not be disclosed without your written consent, except as permitted or required by law.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our site may not function properly without cookies.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can take appropriate steps to delete it.
9. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to legal obligations
- Opt out of certain communications
To exercise any of these rights, please contact us using the information below.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
The Don't Look Back Center